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6 Sanity Checks for Root Cause
Is getting to root cause "cramping" your style? You're not alone. Determining root causes to poor performing products or processes can be challenging at best. In most cases it’s not the tools that pull people into the proverbial rabbit hole.
Brainstorming Tip
Whether you're exercising a fishbone analysis or just brainstorming pain points for later root cause analysis, one tip that helps to clarify ideas and "keeping it real" is to write (2) things on a 3x5 post-it.